Refund policy
Fit Layers – Return & Refund Policy
At Fit Layers, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.
Returns
1. You may request a return within 4 days of receiving your order.
2. To be eligible for a return:
The item must be unused, unwashed, and in original condition.
Tags and packaging must be intact.
3. Items that cannot be returned:
Products bought during clearance/sale.
Innerwear, socks, or hygiene-sensitive items.
Refunds
1. Once we receive and inspect your returned item, we will notify you of the status of your refund.
2. If approved, your refund will be processed within 5–7 business days to your original payment method.
3. Shipping charges will apply are non-refundable.
Exchanges
We currently offer size exchanges for the same product (subject to availability).
If the required size is unavailable, you may opt for a refund or store credit.
Return Shipping
Customers are responsible for return shipping costs, unless the item received was defective or incorrect.
In case of damaged/defective items, we will provide a free replacement or full refund.
How to Initiate a Return
Email us at fitlayer.care@gmail.com with your order ID, reason for return, and product pictures.
Our support team will guide you through the process.
Important Notes
Returns without prior approval from our support team will not be accepted.
Fit Layers reserves the right to decline returns if the product does not meet return conditions.